Common queries answered

Frequent Questions & Thoughts

At HobbyHund, we meticulously curate our collection to bring you products that stand the test of time. Quality isn’t just a goal; it’s our promise to you and your furry family members. Inspired by Norwegian standards and tailored for the American spirit, we deliver excellence that’s felt with every product you choose.

Absolutely! We understand the special bond you share with your dog, and we honor that by offering exceptional value. Our pricing reflects a blend of durability, design, and delight that your dog deserves. We’re here to enhance every wag and wiggle with top-notch products that won’t break the bank.

We take your trust in us seriously. Shopping with HobbyHund is fortified with state-of-the-art security, ensuring that every click, selection, and transaction is protected. Our partnership with Stripe affirms our commitment to safeguard your shopping experience.

We’re just as eager as you are! Our efficient delivery system is poised to get your products to you swiftly, typically within our 5-15 day delivery window. Because we know that the next tail wag shouldn’t have to wait.

We strive for clarity and connection in every word we share. Our product descriptions are crafted to give you a clear and complete picture, echoing our love for dogs and our commitment to transparency. If you need more information, our customer service team is eager to help.

If your order isn’t paw-perfect, we’re on it. Contact us right away, and we’ll ensure you and your pup are smiling again in no time, with a seamless process for replacements or returns.

Yes, indeed! Our customer support is all heart and all ears, ready to assist you with any concerns or cuddly queries. Just reach out, and we’ll be there with a helping hand.

We get it—sometimes things change! If you need to tweak your order, just let us know as soon as possible. We’re flexible and will bend over backward to accommodate your requests before your order is on its way.

Still need help?

Get in touch with us

Our aim at HobbyHund is to be more than just a store; we’re creating a community, a tribe of dog lovers who believe in a richer life with our four-legged friends. Join us in this journey, and let’s make every bark and bound a testament to the love we share for our dogs.

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On all orders above $89

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45 days money back guarantee

International Warranty

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